Why do I need maintenance & support when I purchase a website?
When you purchase a website package it contains two major sections:
1. The development part ... This part entails the design, layout, graphics work, format and development of each page of your website to produce a fully functional website. When the website is finish and published there are no yearly recurring cost. This is a one time charge for the design and development of your website.
This is the part that gets us started on your website.
Since we develop your unique website from scratch this part can take from a
week to several weeks depending on the size and complexity of the website.
Once the design and development or the website is approved by you we will
finalize it by publishing it to the World Wide Web, and since you have
purchased the design all the work and files are owned by you, thus we will
provide you with a DVD copy of all the files developed for the website.
2. The support part ... This part becomes important after your website is published. There is a yearly charge for this section of the package with the cost based on the amount of support.
Your Web site is finally live. What now? Some make the mistake of letting their site stagnate. If there is no change in content, clients have little reason to return.
We recommend an events calendar, a "What’s New" column, an e-mail newsletter, or some other regularly updated section for your site. We will be happy to do that for you at as part of your selected web site yearly maintenance support package.
Maintenance support costs start at $25.00 a month (paid yearly) depending on the type of support needed. Here is a bullet list of the services you will receive included in this section, if applicable:
- Pay and maintain domain name, yearly.
- Pay for the hosting server to place your website on the World Wide Web (WWW), yearly.
- Guaranteed website uptime 99.99% of the time
- Monthly submissions to the major search engines , like Google, so people can find you on the WWW.
- Monthly statistical reports (if provide in package) will be mailed to let you know how many people visited your website, how many pages they looked at, the pages that received the most hits, and if they link from another website it tells you which site.
- Minor monthly website changes or updates.
- Set up and manage e-mail accounts (Virus protection and pop-up blockers included)
- Maintain and update database for shopping cart (If provided in package)
- Maintain and back-up off line files (website)